Donation Refund Policy

Habitat for Humanity India is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donation, now that digital payments have become more frequent. Habitat for Humanity India expects that all donors will exercise due care and diligence while making donations, and further recognizes that a donation may be made erroneously, or donors may change their mind.

Habitat for Humanity India will examine each request for refund of donation and endeavor to make the refund. Habitat for Humanity India may also seek further information / documents, and donor must co-operate in this regard.


However, Habitat for Humanity India is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.

If you would like your donation to Habitat for Humanity India to be refunded:

  • You must request Habitat for Humanity India in writing or by email for a refund, which must reach Habitat for Humanity India within 7 (seven) days from the date on which the donation is made, i.e., the date on which donation:
    • Is made online, electronically or through other means, OR
    • Is through cheque /demand draft made in favour of Habitat for Humanity India, or someone authorized by Habitat for Humanity India for this purpose, OR
    • Is through cheque / demand draft dispatch to Habitat for Humanity India by other means.

The written request stating reason for refund must be sent to the address stated below, and must contain all the following details pertaining to the donation:

  • Date of donation
  • Donation amount
  • If donation was made through cheque/draft, to provide Cheque/Draft no.
  • If donation was made through credit card, to provide Credit Card no. (last 4 digits only).
  • If donation was made online, to provide Transaction-ID.


Habitat for Humanity India, 102/103, 1st Floor, Dhantak Plaza, Makwana Road, Marol, Andheri (East), Mumbai – 400 059. Maharashtra. Tel : 91-22-2920 9851/52. Fax : 91-22- 2920 9854 e-mail



Habitat is a registered charitable trust registered under the provisions of the Public Trust Act Registration #700 dated 19/1/2005 in the office of the Sub Registrar of Assurance, Mehrauli Tehsil, New Delhi.

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Registered Office
Habitat for Humanity India,
House No. 38, Ist Floor,
Hanuman Road,
Near Connaught Place Police station,
New Delhi 110 001
Tel: 011-23743493/94/95

National Office

Habitat for Humanity India
102/103, 1st Floor, Dhantak Plaza,
Makwana Road, Marol, Andheri (East),
Mumbai – 400 059.
Tel : 91-22-6784 6868
Fax : 91-22- 2920 9854
e-mail :


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Donation Refund Policy